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Pre-ICIS SIG SVC Workshop
Lisbon, Portugal · Sunday, December 13, 2026, 14:00–17:00
AIS SIG SVC is the Special Interest Group on Services affiliated with the AIS. Learn more.
Image by Steffen Zimmermann from Pixabay
Submission deadline: October 18, 2026 (AoE)
Submission deadline: October 18, 2026 (AoE)
Agentic Value Co-creation
in Service Systems and Ecosystems
Service systems increasingly depend not only on people and organizations, but also on AI agents that pursue goals, make decisions, and shape service processes alongside them. This year’s workshop asks how humans and AI create value together, and what it takes to govern that.
Program OVerview
Program OVerview
Members Dinner
Members Dinner
Sat, 12.12.2026, 19:00 - 23:00
Pre-ICIS Workshop
Pre-ICIS Workshop
Sun, 13.12.2026, 14:00 - 17:00
Where
Where
The workshop takes place at the Lisbon Congress Centre – the ICIS 2026 venue in the Belém district.
Room details follow with the final program.
Praça das Indústrias 1
1300-307 Lisboa, Portugal
Praça das Indústrias 1
1300-307 Lisboa, Portugal
AIS SIG SVC BOARD MEMBERS
Daniel
Heinz
Daniel
Heinz
President
Sarah Hönigsberg
Sarah Hönigsberg
Communications
Chair
Gero
Strobel
Gero
Strobel
Treasurer
Juuli
Lumivalo
Juuli
Lumivalo
Early Career
Research Chair
Mahei M.
Li
Mahei M.
Li
Secretary & Membership Chair
Register for the workshop
Register for the workshop
Registration runs through the official ICIS system.
Already registered for ICIS? Add the workshop via “Modify your registration”.
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